Privacy Policy
Contact details
Name: Gloria Immanuel-Kwame (Glori)
Address: 21 Sawyers Lawn, West Ealing, London, W13 0JP
Phone Number:07473894677
E-mail: ggcreativearts.com@outlook.com
Website: www.ggcreativearts.com
Date completed privacy notice: 1st March 2022
The type of personal information we collect
We currently collect and process the following information:
Bookings regarding vocal lessons only:
· Name, age, gender, telephone number, email, and level of singing
(-beginner, intermediate, and professional).
· The number of clients to teach.
· For Schools, Academies, Colleges any other educational venue, venue information required is as follows for- Address, name email address and number manager of the venue (if sessions or lesson is being booked on behalf of an institution or company).
· Website user stats.
· Customer financial information (only requested for refund purposes).
Bookings regarding a performance:
· Client Name, telephone number, and email.
· The number of customers performing to.
· Style/genre of music.
· Venue information for -address, name and number manager of venue or Company if sessions or lesson is being booked on behalf of an institution or company.
· Website user stats.
· Customer financial information (only requested for refund purposes).
How Information is received and why.
Most of the personal information processed is provided directly by you for:
· The purchase or planning of your online or in-person singing lesson, live performances, events, purchase of merchandise, album and performance contracts.
· Communicating information relevant to your booked online lesson, event, or session via Email, Telephone, SMS, and Whatsapp.
· Contacting you in the event of Gloria Pryce rescheduling or canceling will done so from her directly.
Under the General Data Protection Regulation (GDPR), the lawful bases relied upon for processing your information are:
1. Your consent. You can remove your consent at any time. You can do this by contacting ggcreativearts.com@outlook.com
2. Legitimate interest for Gloria Pryce's core business purposes’. This may include the marketing of Gloria performances, events, online sessions, online lessons, and products.
What happens to the Information?
The information that you provide is used to:
· The purchase or planning of your online or in-person singing lesson, live performances, events, purchase of book, merchandise, album, and performance contracts.
· Communicating information relevant to your booked online lesson, event, or session via Email, Telephone, SMS, and Whatsapp.
· Contacting you in the event of Gloria Pryce rescheduling or canceling will done so from her directly.
How your information is stored.
Your electronic information is encrypted and securely stored on outlook One drive that only Gloria Pryce has access to. For details of Microsoft privacy statement click here https://privacy.microsoft.com/en-GB/privacystatement#mainnoticetoendusersmodule. Or request from Gloria Pryce Directly ggcreativearts.com@outlook.com
· Your electronic information is kept for 6 years and then deleted by Gloria Pryce herself.
Under the data protection law, you have rights including:
· Your right of access - You have the right to ask for copies of your personal information.
· In such a case your personal information and supplementary information will be provided to you free of charge and within one month of your request.
· Where the process is complex or several requests from an individual have been received, erasure will be made within two months of your request. In such a circumstance Gloria Pryce will contact you within one month of receiving your request and explain why the extension is necessary.
· Where requests are manifestly unfounded, excessive, and repetitive a fee of £50 will be charged to the client to cover administrative costs.
· Responses will be provided to you in electronic format.
Your right to rectification
· You have the right to ask for information you think is inaccurate to be rectified or for the information you think is incomplete to be completed. You can do so verbally or by writing.
· Rectification will be made within one month of your request.
· Your right to erasure - You have the right to ask for your personal information in certain circumstances to be erased.
· Erasure will be made within one month of your request.
· Your right to restriction of processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability
You have the right to ask that information you have given be transferred to another organisation, or yourself, in certain circumstances.
To make a request please contact
Name: Gloria Pryce ( Aka Glori)
Address: 21 Sawyers Lawn, West Ealing, London, W13 0JP
Phone Number:07473894677
E-mail: ggcreativearts.com@outlook.com
How to complain
You can also complain to the ICO if you are unhappy with how your data has been used.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113